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GENERAL TERMS & CONDITIONS

IMPORTANT NOTICE

The information displayed on and referred to on Altrax website has been produced for your convenience and with the intention of assisting you with any enquiries you may have about our goods and services. We encourage you to read these terms and conditions alongside all other policies or conditions on our website before assessing, using or obtaining our products or services. By accessing or using our website and services, you approve that you have read, understood and agree to be bound by these Terms and Conditions as well as the other policies or conditions on our website.

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Altrax have taken all reasonable care to produce information provided on our website is true and accurate however we cannot guarantee that it is free from all errors, omissions or is suitable for your intended use.

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In order to use our website and/or receive our products and services you must be at least 18 years of age and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

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WEBSITE IMAGES & PRODUCTS

Images on our website are there to help you make a fair judgement on our products. Some images taken may portray the Equipment in application and often can display more than one Equipment item to display its correct use. In some instances, items in the photo are sold/hired separately or are not included in the purchase or hire. 

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EQUIPMENT AVAILABILITY

Products are subject to availability. Reservations that require payment are considered confirmed bookings. Any reservations that are ‘Confirmation Required; will be followed up with a call or email.

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RIGHT TO SUSPEND OR CANCEL USER ACCOUNT

Altrax may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these terms, Hire Contract Conditions or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any service at any time.

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RIGHT TO CHANGE AND MODIFY TERMS, CONDITIONS & POLICIES

We reserve the right to modify these and any Terms, Conditions or Policies on our website from time to time at our sole discretion. Therefore, you should review this page periodically. Your continued use of the Website or our services after any such change constitutes your acceptance of the new changes. If you do not agree to any of these or any future versions of the Terms, Conditions and Policies, do not use or access (or continue to access) the website or service.

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PROMOTIONAL EMAILS AND CONTENT

You agree to receive from time to time promotional messages and material from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don’t want to receive such promotional materials or notices – please just notify us at any time.

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CUSTOMER SUPPORT & CONTACT INFORMATION

If you need any further support at any stage, please don’t hesitate to contact us on (03) 9808 9448 or email us at info@altrax.com.au.

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Updated 22/11/2019

MORE ALTRAX POLICIES

GENERAL TERMS & CONDITIONS

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HIRE TERMS & CONDITIONS

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RETURNS & REFUNDS

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PRIVACY POLICY

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FAQ'S

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